Last updated: October 2025

Welcome to 4AM (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website www.the4am.com and the purchase of our products, including our signature ankle protection socks (“Products”). By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. General Information

4AM is an Australian-based brand providing premium athletic socks designed for superior ankle stability and performance. All products are sold and distributed by 4AM in Australia and internationally.

2. Orders and Payment

• All prices are listed in Australian Dollars (AUD) and include GST where applicable.
  
• We accept payments through Shopify’s supported payment methods (including Visa, Mastercard, American Express, PayPal, Apple Pay, and Afterpay, where available).
  
• Once your order is placed, you will receive an email confirmation. This confirmation does not guarantee acceptance — we reserve the right to cancel or refuse any order at our discretion (for example, due to limited stock, payment issues, or suspicious activity).
  

3. Shipping and Delivery

• We offer both domestic and international shipping.
  
• Delivery times may vary depending on location and customs processing.
  
• 4AM is not responsible for delays caused by postal services, customs, or factors beyond our control.
  
• All shipping details, including tracking (if available), will be provided once your order is dispatched.
  

4. Returns and Exchanges

We want you to love your purchase. If you are not satisfied, you can return or exchange your product within 30 days of delivery, provided that:

• The item is unused, unworn, and in its original packaging.
  
• You have proof of purchase.
  

To start a return or exchange, please contact us at support@the4am.com
Customers are responsible for return shipping costs unless the product is defective or an error was made on our part.

5. Product Information

We make every effort to display accurate product information, descriptions, and images. However, minor variations (such as colour or texture differences) may occur due to lighting or screen settings.

6. Intellectual Property

All content on this website, including text, graphics, images, product designs, logos, and videos is the property of 4AM and protected by copyright and trademark laws.
You may not reproduce, distribute, or use any materials from this website without prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

• 4AM shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
  
• We do not guarantee that our website will be error-free, uninterrupted, or free from viruses.
  
• Our total liability for any claim shall not exceed the amount paid for the product in question.
  

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.

10. Contact Us

If you have any questions about these Terms, please contact us at: support@the4am.com